Dense commentary on social media, PR, marketing, advertising and branding.
Note: I’m privy to certain information disclosed partially in this post and I’m not liberty to reveal them fully. But, as you read this post, you’d realize that what I have shared is more than enough to deal with the specific issue…
I. Hate. Standard Chartered Bank. I had HUGE trouble with Standard Chartered Bank with my home loan. I used to call their customer service numbers, only to be put on hold, endlessly playing their idiotic theme music and a ‘your call is…
The medianama story on Airtel’s disastrous Fair Use Policy has got Airtel shills to comment with a stock, stale holding statement. It says, รข??Fair Usage policy is an internationally accepted norm among the global broadband operators. We have observed that few of…
Here’s today’s dose of anti-Airtel rant! Hope you have some fun at this post’s expense! This is the content of the letter I got from Airtel – I’m sure its a generic template with just the plan name changed. And here’s what…
Airtel says: After a user crosses a mythical threshold, because he/ she has just used his internet beyond reasonable (in Airtel’s eyes) usage, his/ her unlimited plan’s broadband speed would be curtailed/ halved/ reduced for the rest of the billing period. He/…
My mail to Airtel after I got the ‘speed rationalization’ letter from them, today. If Facebook can make a mistake, learn and revert a policy, why can’t Airtel? *** As a long time and loyal customer of Airtel, I’m disgusted to see…
The Times of India reports a case that could open up the pandora’s box among bloggers in India. The end result – can we all blog at all? If yes, what can be blog about and what tone should we adopt? The…