Karthik S | beastoftraal.com

CommonFloor’s uncommon problem

March 15, 2009March 15, 2009 by Karthik S

Note: I’m privy to certain information disclosed partially in this post and I’m not liberty to reveal them fully. But, as you read this post, you’d realize that what I have shared is more than enough to deal with the specific issue…

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Social media for customer support in India?

March 11, 2009 by Karthik S

I. Hate. Standard Chartered Bank. I had HUGE trouble with Standard Chartered Bank with my home loan. I used to call their customer service numbers, only to be put on hold, endlessly playing their idiotic theme music and a ‘your call is…

5 Comments

Airtel hides behind ‘international norms’ to save Fair Use Policy!

March 4, 2009March 4, 2009 by Karthik S

The medianama story on Airtel’s disastrous Fair Use Policy has got Airtel shills to comment with a stock, stale holding statement. It says, â??Fair Usage policy is an internationally accepted norm among the global broadband operators. We have observed that few of…

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The real meaning of Airtel’s letter on Speed Rationalization!

March 4, 2009 by Karthik S

Here’s today’s dose of anti-Airtel rant! Hope you have some fun at this post’s expense! This is the content of the letter I got from Airtel – I’m sure its a generic template with just the plan name changed. And here’s what…

9 Comments

Airtel’s ‘Fair Usage’, Speed Rationalization explained!

March 3, 2009 by Karthik S

Airtel says: After a user crosses a mythical threshold, because he/ she has just used his internet beyond reasonable (in Airtel’s eyes) usage, his/ her unlimited plan’s broadband speed would be curtailed/ halved/ reduced for the rest of the billing period. He/…

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Airtel’s Speed Rationalization – Facebook-ToS-style goof-up!

March 2, 2009March 2, 2009 by Karthik S

My mail to Airtel after I got the ‘speed rationalization’ letter from them, today. If Facebook can make a mistake, learn and revert a policy, why can’t Airtel? *** As a long time and loyal customer of Airtel, I’m disgusted to see…

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Pandora’s blog

February 24, 2009February 24, 2009 by Karthik S

The Times of India reports a case that could open up the pandora’s box among bloggers in India. The end result – can we all blog at all? If yes, what can be blog about and what tone should we adopt? The…

4 Comments