Dense commentary on social media, PR, marketing, advertising and branding.
Airtel seems to have bucked under angry user voices on the net (and on email)…but only partially. The earlier broadband plans have been replaced with a new set of plans with higher transfer limits, but FUP is here to stay (past rants…
Note: I’m privy to certain information disclosed partially in this post and I’m not liberty to reveal them fully. But, as you read this post, you’d realize that what I have shared is more than enough to deal with the specific issue…
I. Hate. Standard Chartered Bank. I had HUGE trouble with Standard Chartered Bank with my home loan. I used to call their customer service numbers, only to be put on hold, endlessly playing their idiotic theme music and a ‘your call is…
The medianama story on Airtel’s disastrous Fair Use Policy has got Airtel shills to comment with a stock, stale holding statement. It says, รข??Fair Usage policy is an internationally accepted norm among the global broadband operators. We have observed that few of…
Here’s today’s dose of anti-Airtel rant! Hope you have some fun at this post’s expense! This is the content of the letter I got from Airtel – I’m sure its a generic template with just the plan name changed. And here’s what…
Airtel says: After a user crosses a mythical threshold, because he/ she has just used his internet beyond reasonable (in Airtel’s eyes) usage, his/ her unlimited plan’s broadband speed would be curtailed/ halved/ reduced for the rest of the billing period. He/…
My mail to Airtel after I got the ‘speed rationalization’ letter from them, today. If Facebook can make a mistake, learn and revert a policy, why can’t Airtel? *** As a long time and loyal customer of Airtel, I’m disgusted to see…