Karthik S | beastoftraal.com

The 2.0 of Indian customer service

April 13, 2009 by Karthik S

Minor victories against Airtel and HDFC/ eBay aside….can I really call them victories, but? I spent almost a month merely explaining my problem to Airtel. With HDFC/ eBay (eBay mailed me that the money will be sent back to my account in…

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Airtel resolves my problem!

April 9, 2009 by Karthik S

Sweet Jesus…at last! After 28 days of incessant phone calls and 4 blog posts – Airtel’s customer care goes completely berserk, Airtel Hell…the new Dell Hell, Free advice to Airtel and Day 26 – AirtHELL continues! Next on line – getting the…

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Me Vs eBay Vs HDFC Bank!

April 8, 2009April 8, 2009 by Karthik S

What’s with me and anything online? I was looking for a Bluetooth headset since my Jabra BT 125’s ear loop broke and really liked Nokia BH-900. Found some good deals in eBay India, and went ahead with the purchase. Started paying through…

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Day 26 – AirtHELL continues!

April 7, 2009April 7, 2009 by Karthik S

26 days have passed since I lodged my first complaint that I cannot call aÂ number – 0008004401625 – using my Airtel landline or mobile, while the number works on any other service provider’s network! On last count, quite a few people…

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Free advice to Airtel

April 4, 2009 by Karthik S

Its day 25, since I logged my complaint first. There is still no explanation from Airtel on what exactly is the problem and when it is likely to be resolved, i.e, when can I start using that number. Meanwhile, a friend wrote…

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Airtel HELL…the new Dell Hell!

April 2, 2009April 2, 2009 by Karthik S

Or should it be, AirtHELL? (BTW, this is Dell Hell) My problem that I first complained and blogged about is still unresolved. Here’s the mail I sent to 121@airtel.in yesterday. “Subject: Simple problem not rectified since March 11th – What is wrong…

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Airtel’s customer care goes completely berserk!

March 31, 2009 by Karthik S

My post on March 11th was a minor rant on Airtel’s customer care – or the extreme lack of it. It was a simple issue of me not able to dial into a number – 0008004401625 – through Airtel’s landline or mobile….

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