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opinion 

Free advice to Airtel

April 4, 2009 by Karthik S

Its day 25, since I logged my complaint first. There is still no explanation from Airtel on what exactly is the problem and when it is likely to be resolved, i.e, when can I start using that number. Meanwhile, a friend wrote…

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opinion 

Airtel HELL…the new Dell Hell!

April 2, 2009April 2, 2009 by Karthik S

Or should it be, AirtHELL? (BTW, this is Dell Hell) My problem that I first complained and blogged about is still unresolved. Here’s the mail I sent to 121@airtel.in yesterday. “Subject: Simple problem not rectified since March 11th – What is wrong…

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opinion 

Airtel’s customer care goes completely berserk!

March 31, 2009 by Karthik S

My post on March 11th was a minor rant on Airtel’s customer care – or the extreme lack of it. It was a simple issue of me not able to dial into a number – 0008004401625 – through Airtel’s landline or mobile….

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opinion 

The mythical social media ‘expert’!

March 30, 2009 by Karthik S

Really, really dig these 2 posts that talk more on this phenomenon called ‘social media expert’…one by Lisa Hoffman and another by Mack Collier. Mack’s scenario in the first few paragraphs is so bang on the point. But, the question remains –…

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opinion 

JuxtConsult’s India Online 2009 study results

March 27, 2009 by Karthik S

Some interesting results this time! The most glaring one is the reduction in internet users, though JuxtConsult seems to be going ga-ga over other criteria to show that there is indeed a growth (‘daily users’). The sample size for the study, though…

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opinion 

Airtel succumbs…partially!

March 16, 2009March 16, 2009 by Karthik S

Airtel seems to have bucked under angry user voices on the net (and on email)…but only partially. The earlier broadband plans have been replaced with a new set of plans with higher transfer limits, but FUP is here to stay (past rants…

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opinion 

CommonFloor’s uncommon problem

March 15, 2009March 15, 2009 by Karthik S

Note: I’m privy to certain information disclosed partially in this post and I’m not liberty to reveal them fully. But, as you read this post, you’d realize that what I have shared is more than enough to deal with the specific issue…

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