Dense commentary on social media, PR, marketing, advertising and branding.
I order something on say, Myntra or Amazon (or any of the e-commerce apps, for that matter):Notification 1: Email from the bank if I paid via net banking/credit card/UPI.Notification 2: SMS from the bank if I paid via net banking/credit card/UPI.Notification 3:…
It’s clear that SpiceJet, India’s budget airline brand, is going through a humongous reputational crisis caused by relentless, back-to-back issues in its planes/flights. From what I recall, the issues started in December 2021 and then have been almost a consistent fixture in…
Shorter version on audio: YouTube: Spotify: Full post: The first time I saw the new co-branded promo by Usha grinders for the upcoming biopic of Indian cricketer Mithali Raj, Shabash Mitthu, I quite liked the wordplay and thought. ‘Better batter’ was perhaps…
I have been writing about music for a very long time. I started writing music reviews in the late 1990s/early 2000s period for The Music Magazine, a Bangalore-based online music website (now defunct). I then started writing 100-word music reviews on my…
Since I interact with a lot of senior corporate leaders during my workshops on personal branding (via social media), one of the questions that get asked very, very often is this: “What if I have an opinion that is at crossroads with…
William Kahn conceived the concept of ‘bringing your whole self to work’ as part of his 1990 paper titled, ‘Psychological Conditions of Personal Engagement and Disengagement at Work‘ (from The Academy of Management Journal). In it, he writes,“People occupy roles at work;…
Shorter version on audio: YouTube: Spotify: Full post: Way back in August 2010, Mondelez India, when they were still called Cadbury India, launched the Shubh Aarambh campaign for the first time. But unlike the conventional, traditional imagery of Shubh Aarambh, this one…