3 months ago, I wrote about RRoyal Rajasthan, a restaurant on Sarjapur Road (Bangalore) and how the restaurant’s owner used Zomato to have a go at customers who don’t have charitable things to say about his restaurant (see my post ). — It…

Bangalore-Delhi-Bangalore day flights are tiresome. By the time you are at the end of your wits and patience, the pilot announces that we have one more hour to reach Delhi, much to our groans. I had to take one for a meeting…

You may have seen someone share the new Christmas advertisement video by Iceland (the British frozen foods supermarket chain; not the Nordic island). Unlike the sole call-to-action for any video shared on a social media platform (the call-to-action, first, is usually, ‘play’…

Back in 2015, Flipkart sent 5 lakh snail mail postcards to its registered users, to invite them to participate in the Big Billion Day sale. Besides a LOT of print, online and TV advertising, this idea was seen as a unique and…

We have a LOT of smartphone brands in India now. And perhaps even more gadget reviewers. If you are looking for a new phone, you could easily gorge on at least 10+ reviews on YouTube and even more written reviews on assorted…

Two recent instances of big brands making an effort to change because enough people seem to be concerned about something they are doing that is bad. One is Coca-Cola. In a first for the brand, their UK Christmas campaign features a bottle…