1998 “Hello! My name is XYZ. I’d like to complain about…” “I’m sorry about your experience. Could you please help me with your ABC number?” 2005 Dialling a number. “Triiiinnng. Triiiinnng”. “Good evening! Welcome to the IVR of Ajax Inc. Please select…

So the good guys at Reddit found that someone from Flipkart ordered from Amazon and posted a pic. Some over-enthusiastic person at Flipkart, manning their Twitter handle couldn’t let go of the opportunity and offered this retort. Others egged Amazon and I…

Stream India 2015 is my first unconference experience. The format is mighty interesting and untethering! Participants are asked to jot down their topics on a board and given the limited slots available for discussions (48 slots per day; 8 concurrent sessions, across 6…

If you haven’t seen AIB (All India Bakchod) Knockout – The Roast of Arjun Kapoor and Ranveer Singh yet, you should perhaps check your internet connectivity and if you’re working on Gmail offline. It has raked up a million views in 24…

I bought this new Nexus 6 almost on a whim. I have been wanting to change my phone (from Samsung Galaxy S4) for no specific reason other than the fact that I was getting bored with the earlier one I had. It…

I read recently that the Chinese mobile browser, UBWeb (owned by Alibaba) is partnering with Facebook to offer push notifications from Facebook used via UCWeb’s mobile web interface. Even when the user closes that browser window, if opted-in, they’d continue to get push notifications…

The recent, formal launch of Facebook at Work has invited a lot of opinions already. There are people who are looking forward to what it can do over and above office collaboration tools (like Alan Lepovsky’s perspective) like Yammer and there are…