In the last 2+ decades, I have used several paid and free software over the internet. Email, for instance. After Rocketmail, I moved to Hotmail, Yahoo Mail and finally Gmail and Microsoft Outlook. With most free tools on the internet, I know…

Do you know the difference between a Quote and a Reply, on Twitter? Most people don’t see the difference, but there IS a critical difference. Let me explain it with a simple, real-life scenario. I’m having dinner with my family. My little…

Qantas won the internet yesterday. Easily… hands down. They shared a letter from a very young boy, along with their own CEO’s response to that letter. The boy’s letter is rather unusual, but also hugely endearing. Where Qantas made it a victory…