Community management lessons from the Lonely Planet Facebook brouhaha

Community management lessons from the Lonely Planet Facebook brouhaha

The sheer irony is that the photo that started it all looks so serene and peaceful! This is how it started and degenerated, for the record. I noticed¬†Navdha Dhingra’s tweet last evening. This one: I was curious why Lonely Planet India deleted her comment and banned her. So I asked the question too, to them, on Facebook. And asked people… Read more →

Humans, aliens and dogs!

Humans, aliens and dogs!

Related, more recent read: On sentience, sapience and speciesism Warning: This post has nothing to do with what I usually write – social media, digital marketing and communications – and is more about my other obsession: science fiction! While filling petrol yesterday morning, I noticed an interesting scene. The resident pet dog of the petrol station, a majestic half-white labrador… Read more →

When India was super excited to get a voicemail/vacation autoresponse from a superstar!

When India was super excited to get a voicemail/vacation autoresponse from a superstar!

Imagine you have Shah Rukh Khan’s phone number. Landline number of his office or home, or his mobile number. You call him excitedly and you hit a voicemail. It’d say, “You have reached the voicemail of Shah Rukh Khan. I’m not able to take your call right now. Please leave a message. Meanwhile, why don’t you search YouTube and watch… Read more →

Xiaomi brand love, for just a Rupee!

Xiaomi brand love, for just a Rupee!

Noticed Xiaomi India head, Manu Kumar Jain, thanking people for the Diwali flash sale they conducted on November 3rd. This is what he said. Remembered that he had tweeted something similar earlier too. This. I’m genuinely intrigued. Can a mad rush and queueing up for a 1 Rupee flash sale (an equivalent in dollar would be, 1 Dollar sale) be… Read more →

Do All India Bakchod and The Viral Fever need to disclose material connection between themselves and advertisers?

Do All India Bakchod and The Viral Fever need to disclose material connection between themselves and advertisers?

All India Bakchod has the notable distinction of mainstreaming the otherwise foul Hindi/Urdu word ‘Chod’ (The F word in Hindi/Urdu slang), so much that propah print publications and TV channels have no qualms in saying/using ‘Bakchod’ these days, in India. Last week, they added another distinction to their illustrious list – they started a new ‘advertising’ agency of sorts, called… Read more →

What the media/social media completely missed in the Jasleen-Sarabjit altercation

What the media/social media completely missed in the Jasleen-Sarabjit altercation

Let us start with the eye witness account that everybody gladly took to be the gospel. Notice the way he says it is very common for people to try to jump the red signal. Now, read the following… a generous leap of imagination, that connects Delhi’s Tilak Nagar signal with Bangalore’s Yediyur Circle signal opposite Vaibhav Hotel, on Kanakapura Road,… Read more →