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What's wrong with Facebook's Free Basics? Joey, from Friends, explains it!

What’s wrong with Facebook’s Free Basics? Joey, from Friends, explains it!

So there are just 2 more days left, for you to write to TRAI, to save the internet. If you are still?despite all those helpful videos by folks like AIB, TVF etc.?wondering what the hullabaloo is all about and why should anyone ‘save’ something as gooey and massive as internet, let me offer you the brass tacks in a language… Read more →

The (Twitter) world doesn't revolve around Smriti Irani's back

The (Twitter) world doesn’t revolve around Smriti Irani’s back

Note: The title is a play on Smriti Irani telling Sagarika Ghose, on Twitter, not to be a ‘coward’ and talk (tweet) behind her back, without tagging her handle. ___ You may have noticed a fine print in some television commercials (TVCs) which goes, ‘Creative representation’. This usually appears when there’s a giant teeth on the screen with 50+ tiny… Read more →

Community management lessons from the Lonely Planet Facebook brouhaha

Community management lessons from the Lonely Planet Facebook brouhaha

The sheer irony is that the photo that started it all looks so serene and peaceful! This is how it started and degenerated, for the record. I noticed¬†Navdha Dhingra’s tweet last evening. This one: I was curious why Lonely Planet India deleted her comment and banned her. So I asked the question too, to them, on Facebook. And asked people… Read more →